Humbly Prosperous With Mounim Ghetreff
Q. Troon Value that resonates most with you?
A. The Troon value of “Humbly Prosperous” resonates deeply with me. This value emphasizes the importance of achieving meaningful growth while maintaining humility and a grounded perspective. It reminds me to stay focused on results that contribute to both personal and professional development, as well as the overall success of the organization.
Q: What is one or two interesting facts about your heritage or culture that you would like to share with us (and if it impacted your career choice)?
A: One interesting fact about Moroccan culture is its rich tradition of hospitality known as “l’hospitalité marocaine.” Hospitality plays a significant role in Moroccan society, with guests often being treated with utmost respect and generosity. In addition to my passion for customers relationship, this cultural value has undoubtedly influenced my approach to working in the golf industry. I strive to uphold these traditions in providing exceptional service to our guests at Al Houara Golf Club.
Q: What/Who got you into the golf industry and what was your first experience with the game?
A: Passionate about golf, which I discovered during my years as an expatriate, particularly in Egypt, I grew to love a sport that allowed me to engage with partners from diverse cultures and professional backgrounds. After several years of experience in general management roles, leading commercial and operational teams, I found opportunities to merge my professional expertise in general management with my love for golf, ultimately leading me to transition into golf course management.
Q: What do you do in your daily job or life to inspire others to get them interested in the golf industry?
A: In my daily interactions, I emphasize the importance of passion and dedication in the golf industry. By leading by example and demonstrating genuine enthusiasm for what I do, I aim to inspire others to pursue their interests in these fields. Additionally, offering mentorship and guidance: I actively mentor individuals who express an interest in pursuing a career in the management in general, providing guidance, advice, and support as they navigate their professional development.
Q: What has been your career progression at Troon and what have you learned along the way?
A: As I have just been appointed General Manager of Al Houara Golf, I am proud to be part of the Troon family. Troon is renowned for its unwavering commitment to delivering exceptional guest experiences and maintaining the highest standards of quality across its golf courses worldwide.
What I have learned in the last few months is the Troon’s greatest strength lies in its dedication to providing unparalleled guest experiences. From the moment guests step onto the property, they are greeted with warmth and hospitality, ensuring that every aspect of their visit exceeds expectations. Troon’s attention to detail, personalized service, and commitment to excellence create memorable moments that keep guests coming back time and time again.
Q: What is something that not many people know about you that you don’t mind sharing?
A: My deep passion for history. Whether it’s exploring ancient civilizations, studying pivotal moments in world events, or unraveling the intricacies of cultural heritage, I find immense fascination in understanding the past. This passion drives me to continually seek knowledge and gain insights into how history shapes our present and future. It’s a personal interest that I cherish and enjoy sharing with others who appreciate the richness of our collective human story.
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